Guest AT-LLC Posted July 10, 2004 Report Share Posted July 10, 2004 Introduction AT LLC delivers the skills, technology and extensive experience to custom design a business solution best suited to your organization. AT LLC has revolutionized the market for professional support services with best price for our clients. We provide fast and efficient professional services to global real estate, law firms, consulting firms, financial institutions, corporations and small businesses. We provide word & Data processing, presentation graphics, software development, database Design & Implementation, global communication, web development and design services. We are fully staffed with over 150 professional specialists in the world who have extensive experience in data creation. Why outsource Reduce & Control operating costs The single most important tactical reason for outsourcing is to reduce and control operating costs. Additionally, companies that try to do everything themselves may incur vastly higher research, development, marketing and deployment expenses. Access to the outside provider's lower cost structure, which may be the result of a greater economy of scale or some other advantage based on specialization, is clearly and simply one of the most compelling tactical reasons for outsourcing. Improve company focus Outsourcing lets the company focus on broader business issues while having operational details assumed by an outside expert. For many companies, the single most compelling reason for outsourcing is that several of the 'how' type of issues are siphoning off huge amounts of management's time and attention. Too often, the resolution of these issues are stuck in middle management 'decision gridlock.' This creates financial and opportunity costs that affect the organization's future. Access to world class capabilities AT LLC capabilities are the result of extensive investments in technology, methodologies, and people - investments made over a considerable period of time. AT LLC's capabilities include specialized industry expertise gained through working with many clients facing similar challenges. Redirect resources toward activities which have the greater return Most often, the resources redirected through outsourcing are people resources. By outsourcing non-core functions, the organization can redirect these people, or at least the staff slots they represent, onto greater value-adding activities. People whose energies are currently focused internally can now be focused externally -- on the customer. Non-core business functions are on an "as used" operational expense basis Outsourcing is a way to reduce the need to invest capital funds in non-core business functions. Instead of acquiring the resources through capital expenditures, they are contracted for on an "as used," operational expense basis. It can also improve certain financial measurements of the firm by eliminating the need to show return on equity from capital investments in non-core areas. Share Risks When companies outsource they become more flexible, more dynamic, and better able to change themselves to meet the changing opportunities. There are tremendous risks associated with the investments an organization makes. Markets, competition, government regulations, financial conditions, and technologies all change extremely quickly. Keeping up with these changes, especially where each next generation requires a significant investment of resources and dollars, is very difficult and "bet your company" types of investments are all too common. Outsourcing is a vehicle for sharing these risks across many companies. Outsourcing providers make investments not on behalf of just one company, but on behalf of their many clients. By sharing these investments, the risks born by any single company are significantly reduced. The result is that when companies outsource they become more flexible, more dynamic, and better able to change themselves to meet the changing opportunities. Improve production & eliminate backlogs Increased productivity - more forms / documents get processed in less time outside the company facility thereby allowing corporate energy to focus on core functions. Immediate access to information & images By providing the best way to process and store documents it becomes seamless to have nearly instantaneous access to all stored documents from any desktop. Scaleable A cost effective solution that may begin moderately can grow exponentially without any increase in capital expense or human resources. Expert Professional Staff Upper management at FPI boasts a combined experience of over 16 years in data and forms processing and have gained this experience by serving as an outsource for processing thousands of medical bills since 1991. In addition the Forms Processing, Inc. staff is comprised of highly skilled workers who supervise the data as it is being entered and processed. Accuracy Because AT LLC specializes in systems, such as OCR & ICR, which contain strict quality controls, ult most data accuracy is preserved. We not only employ computerized validation routines, but our trained staff supervises the data processing at all levels ensuring quality and accuracy. Efficiency AT LLC boasts a quick turnaround time from as few as five minutes to within 36 hours, for recurrent clients, without sacrificing data integrity or accuracy. Convenience Our professional staff is on hand to consult with you and answer your data questions at any time. And data may be transmitted to AT LLC’s offices by fax, modem, Internet, FTP or through our dedicated lines. Cost Effectiveness Using AT LLC means increased productivity for your business. More forms/documents get processed in less time. Fast turnaround in data processing means that more customers can be served sooner. This inevitably leads to better customer service. Additional benefits Convenient and simple to implement. Powerful, Flexible & Secure. Reduce or eliminate storage needs. Better morale - workers are used in higher skill capacities, which increase self-esteem. Elimination, reduction or repositioning of data entry personnel. Increased productivity- more forms / documents get processed in less time. Improved records control - ICR systems contain quality controls which improve accuracy and accessibility of data captured and stored. Who Outsourcing? Government Agencies, Municipalities, Police Departments, Hospitals, Insurance Companies, Banking, Utilities, Legal, Transportation, Manufacturing, Publishing, Physician Offices outsource their data entry, document imaging and document management to reduce the cost while increasing the efficiency of managing document distribution, archiving and access. Information Processing Claims Processing Medical Forms (superbills & encounter forms) Medical Billing Health Care Claims Forms (HCFA 1500 & UB92), services for customers in Health Care industries Insurance Government Agencies Catalog Transfer List Management Database Creation Text Processing Government Agency Communication RetailSpecialized Applications. ¡@ If your Information is Time-Critical or Information-Sensitive the best way to get it processed is to outsource it to AT LLC. We provide a professional outsource data entry services for companies receiving large quantities of faxed-in, handwritten /machine printed forms and documents. Each project is customized to the specific requirements of the client. A detailed program is written for each project to correctly reflect the input and output requirements for that client. In other words, we are able to handle any type of project requiring data input/output and can output this data in any format required by the client. Forms Processing with its large pool of trained people resources, capabilities and experience, can handle any type and size of data capture project, for the short or long term projects and assignments. How AT LLC Works Using a sample of the original document to be processed, including other client information and output record format, AT LLC develops the perfect integration of your form and our programming to handle the data input, output, quality management and project management. Note, design and implementation of a new form / document format for greater statistical compilation, is always available. Next, AT LLC will enter a test sample of the specific document(s), output the data and provide it to the client for review and acceptance. Once this data output meets with the client's approval, AT LLC and the client will set up a start date, data upload schedule and shipping schedule for the original documents to start arriving and begin processing. Upon client approval, AT LLC assigns an account representative so any and all questions may be answered on the first call without needing to speak to a different person from each area in question. Much of our data management work begins in our Document Preparation Department where opening, extracting, sorting and coding is done prior to data capture. Thousands of documents pass through the hands of our staff each day! Our Document Prep staff additionally processes exception items. Manually processed and electronically captured data is then transmitted to our verification department where various edit checks, data validation, and database management functions are performed. Our verification department provides application design and development as well as statistical and analytical reports. We can develop a special data entry "Table & Rules" for each client's document(s), with fill validation, precise error checking features and output design based on each client's in-house record format requirement. It is also possible to include any client specific data audit feature, including range checks, logical date checks, batch balancing, record balancing, check digit calculation, table look-up and extraction. In addition, specified fields can be limited to accept alpha, numeric or a combination of both. Tables and Rules can be defined to insure accuracy and trap erroneous information. Our experience will provide our clients with a service bureau that can process your project perfectly. At AT LLC every partnership challenges us to focus on our clients' unique requirements and specific parameters, so we design and develop programs that best accomplish those needs. At AT LLC we can customize programming to any record layout to ensure uploading the client specific format to their system. We may also assist in the development and implementation of programming, reports and other data specific requirements your company may have. AT LLC processes Hcfa 1500, UB92 & ADA forms daily by scanning/imaging these documents or accepting them from our clients via ftp and either OCR or manual double key & verify process. The use of our key-from image technology will allow us to route non-readable (ocr) forms to this system where we will double key from images any unrecognized data. The output data is formatted as electronic claims which are transmitted to our clients in an ascii comma delimited, flat ascii, 837 X12 or NSF format (or any other format they might require) for processing. We can process individual HCFA and institutional UB92 claims as well as dental claims. In the mailroom, the claims get opened, removed from their envelopes and sorted into separate piles: single sheet claims, multiple sheet claims, HCFA's, UB92's, Dental Claims, and miscellaneous other sheets which cannot be processed and quality level of each form. We will not process a document which does not contain a claim form, therefore, any claim or correspondence, whether single or multi-sheet, must always contain a claim form. The forms are scanned at 200-300 dpi depending on the quality of the form coming into process. During the time pages are scanned the fields are OCR'd and validated for field content. If acceptable, a control number is assigned. The pages are then imaged in a tif format and batched. While scanning we use a red filter located in the scanner to remove the form. As a result, our images are approximately 15k or so each. Critical to our process are two exception handlers. This exception handler allows the system to determine if the claims are good enough to OCR ( any claims that do not meet validation rules or that do not OCR at more than 80% accuracy go to this exception) if they are not the claims is re-routed to our exception program where the claims will be keyed from image. Why 80%? Well we found that it is more effective for an operator to key all the data if more than 20% needs to be corrected. If there is more than one character wrong in a field it is quicker for our operators to re-key the whole field than try to fix it. Statistically, a more than 20% error rate means that most fields will contain more than one error. Once the forms are scanned and OCR'd successfully they get assigned a control number and an image number which is indexed in the output file associated with that claim. The images get stored on our Windows NT Server where we will keep them their for our clients to access them through our online search or where they will be transferred to a CD-ROM or Drive of their choice. The rejected pages are either re-scanned as images or re-routed to our exception key entry operators. While this is going on, our key entry stations are looking for batches of images that need to be corrected or key entered. The batch is opened on a verification station creating a split screen displaying the image on the right and the zoomed in zone on the left and key entry fields below with any unreadable characters displayed by highlighting it in yellow. Once the batch is complete, and the image record is flagged as keyed, the automated job-flow process sends the batch through the output queue into a text file holding the job in an ascii comma delimited format. At the end of the day we generate a transmission report with the file which details each of the batches which were processed. Quality Assurance and Accuricy AT LLC sees quality and data accuracy as being of great importance. We guarantee our clients the highest level of accuracy to 99.97%. We do this by maintaining stringent checks on client data at all times during the keying process. These checks form part of a company-wide standard operating procedure, which is always followed. As a result, AT LLCI is able to achieve and maintain a higher accuracy rate on single key entry work than many accomplish with double key entry. In the area of quality control, we have specific edits and validation tables that are customized by our experienced programmers for each job. Simply put, validation routines are algorithms that examine ICR results for reasonableness against predetermined standards. We have three basic types of validation routines: Table look-up: one or more fields are validated against a database. If there is an exact match the odds are good that the data is correct since it proved to be congruent with a set of known quantities. Data/Range checks: the field or character information is compared with a model to see that it conforms to a specific type, such as a specific alphanumeric sequence or date, such as the date of purchase on a bill of sale used to support a title guarantee application. A validation routine might also check to see that a number is within a specific range or contains a certain number of digits. Relationship validation: when a column of numbers totals correctly. If there is a match on the total, then the probability is extremely high that all the numbers are correct. All data fields are systematically analyzed to ensure data validity and integrity. Among the variables that the quality control system check: Field Length, Data Type, Relational Data Integrity, Valid Codes, Applicable Abbreviations, and when applicable, Mandatory Fields, & Sequential Numbering. All processing is overseen by experienced on premises managers. They are responsible for the final quality assurance of data. Special quality control checks designed specifically for each project are utilized in addition to the quality control procedures that are in place during processing. These supplemental checks, coupled with professional account management, further ensure data integrity, quality, accuracy and dependability. Hard copies can be stored for a period of three months. After the completion of a project, if required, AT LLC will store clients' hard copy originals at no charge for a period of three months on a rotation basis, whereby as the new hardcopy arrives the processed hardcopy will be forwarded. AT LLC will consult with the client regarding the return of records to the client's designated address or the destruction of any unwanted records. AT LLC can place all records on to CD-ROM (compact diskette read only memory) in a *.tif, dbf, mdb or text format base on customers?need for retrieval purposes, thereby reliving the need to store hard copy documents Our Services Data Entry and Processing We provide data entry and processing services to clients. We have a very strong team of highly qualified software programmers & analysts who are actively involved in providing support functions for the data processing team. Our systems team has developed in image processing software which helps in cropping & resizing of images in various formats tiff, jpeg etc. Data Processing essentially involves collecting data, creating a master data, tabulating available data, validating the data as per given rules, creating a database and transferring the output back in acceptable media. In the interest of quick and accurate retrieval, some field based indexing is recommended. Data entry, extraction and processing are a multitasking theatre of operations that is handled by the best outcome approach. The processing method best suited may be ICR for handprint, OCR for machine print, and manual key from image or a combination of these methods. Those methods that best meet the objective of our client are enacted. Front-end edits are utilized to increase data accuracy prior to electronic recognition. OCR We have expanded our traditional methods of data capture through scanning, optical character recognition (OCR), intelligent character recognition (ICR) and optical mark recognition (OMR) technologies. These automated data capture methods are ideal for high speed processing of a large volume of identical forms such as: Insurance, Medical, Banking, and Bill Remittance Forms. OCR is a process of using specialized software to turn images into editable text. Together, they provide us the ability to turn paper documents into re-usable formats, like MS Word files, MS Excel files, PDF files or HTML pages. OCR can also be used to turn image-based PDF files back into editable text. Having been used to such automated methods of document processing provides its OCR perfection services in various formats such as: Checks with OCR, Full text with OCR, Indexing using OCR, Barcode recognition, Handwritten text with OCR. For better quality of OCR'd file, we do proof reading. Files with normal text undergo online proofing whereas texts containing special characters, chemical formulae, superscript characters, subscript characters that are more difficult to OCR through software, require manual proof reading. This is done through comparing hard copy with soft copy. ICR Handwriting is a natural form of communication that people have used for centuries; and there are vast areas where keyboard and keypad entry simply never work as effectively as natural handwriting. ICR (Intelligent Character Recognition) enables handwritten text to be extracted and used for automatic indexing of images. Indexing AT LLC shall provide various types of indexing database as per clients requirement. For this particular requirement we have to OCR the scanned images and sort the data to build the database as per requirement. Form Processing With experience in data processing, we are now offering high volume forms processing solutions. We process both the structured and non-structured forms. The structured forms which are usually in tabular / columnar format are easily processed. Where as non-structured forms are questionnaires or survey forms which are also processed thorough sophisticated tools and manual entry. Different forms, which we processed, are HCFA 1500 HCFA 1470 UB92 Survey Form Income Tax Form Document Conversion We have developed an application, which helps to produce higher outputs by each operator. All these projects require OCR from TIFF to 99.995% text accuracy & tagging to SGML/HTML/XML Standards. Conversion to Tagged Text Output SGML Standard Generalized Markup Language. A markup language used to define the structure of, and manage documents in, electronic form. SGML is used widely to manage highly interrelated documents, larger document, and high-value documents that are subject to frequent revisions. XML Extensible Markup Language is a kind of universal web language. It allows designers to create customized tags that enable structured data (such as spreadsheets and address books) to be defined, transmitted, validated and interpreted between web applications and between organizations. XML provides key features needed for a new generation of Web applications, it is highly extensible, and users can define new tags as needed. Its structure is hierarchical and data can be modeled to any level of complexity, it can be easily validated for structural correctness and it is media independent, the same content can be published in multiple media. HTML Hypertext Markup Language. Hypertext is a computer language of the World Wide Web. The rules of HTML define the manner in which text; images, links and so on are represented in a web browser. For document with little or no graphics and where the requirement on precise document layout is not high, HTML is a good choice. Unlike Plain Text HTML enabled web pages and documents to be linked to one another for the user to have a wider spectrum of information on the net. Content capture services include: Quark TM, PageMaker TM and MS Word TM to PDF and XML. Complete Tagging for XML, SGML & HTML. Up to 99.995% text accuracy from scanned documents. Most database formats supported. Complete validation, data processing and fully customizable services. Acrobat PDF Conversion PDF Conversion is one of our core expertises. Given below are the most common PDF outputs: PDF Normal (Fully text searchable with image & graphics) PDF Image + Text (OCR'd text embedded over original image). The output will have full text search ability though accuracy will be input image dependent. We also find requirements wherein Clients prefer parsed 99.995% accurate text embedded on image. PDF Forms - Blank PDF forms - Widely used on web. Thanking You, Paul Business Development AT-LLC (203)624-5667 Quote Link to comment Share on other sites More sharing options...
Guest Amalesh Posted July 11, 2004 Report Share Posted July 11, 2004 Send me details to sbamalesh1@rediffmail.com Quote Link to comment Share on other sites More sharing options...
Guest Abhinandan Posted August 11, 2004 Report Share Posted August 11, 2004 IntroductionAT LLC delivers the skills, technology and extensive experience to custom design a business solution best suited to your organization. AT LLC has revolutionized the market for professional support services with best price for our clients. We provide fast and efficient professional services to global real estate, law firms, consulting firms, financial institutions, corporations and small businesses. We provide word & Data processing, presentation graphics, software development, database Design & Implementation, global communication, web development and design services. We are fully staffed with over 150 professional specialists in the world who have extensive experience in data creation. Why outsource Reduce & Control operating costs The single most important tactical reason for outsourcing is to reduce and control operating costs. Additionally, companies that try to do everything themselves may incur vastly higher research, development, marketing and deployment expenses. Access to the outside provider's lower cost structure, which may be the result of a greater economy of scale or some other advantage based on specialization, is clearly and simply one of the most compelling tactical reasons for outsourcing. Improve company focus Outsourcing lets the company focus on broader business issues while having operational details assumed by an outside expert. For many companies, the single most compelling reason for outsourcing is that several of the 'how' type of issues are siphoning off huge amounts of management's time and attention. Too often, the resolution of these issues are stuck in middle management 'decision gridlock.' This creates financial and opportunity costs that affect the organization's future. Access to world class capabilities AT LLC capabilities are the result of extensive investments in technology, methodologies, and people - investments made over a considerable period of time. AT LLC's capabilities include specialized industry expertise gained through working with many clients facing similar challenges. Redirect resources toward activities which have the greater return Most often, the resources redirected through outsourcing are people resources. By outsourcing non-core functions, the organization can redirect these people, or at least the staff slots they represent, onto greater value-adding activities. People whose energies are currently focused internally can now be focused externally -- on the customer. Non-core business functions are on an "as used" operational expense basis Outsourcing is a way to reduce the need to invest capital funds in non-core business functions. Instead of acquiring the resources through capital expenditures, they are contracted for on an "as used," operational expense basis. It can also improve certain financial measurements of the firm by eliminating the need to show return on equity from capital investments in non-core areas. Share Risks When companies outsource they become more flexible, more dynamic, and better able to change themselves to meet the changing opportunities. There are tremendous risks associated with the investments an organization makes. Markets, competition, government regulations, financial conditions, and technologies all change extremely quickly. Keeping up with these changes, especially where each next generation requires a significant investment of resources and dollars, is very difficult and "bet your company" types of investments are all too common. Outsourcing is a vehicle for sharing these risks across many companies. Outsourcing providers make investments not on behalf of just one company, but on behalf of their many clients. By sharing these investments, the risks born by any single company are significantly reduced. The result is that when companies outsource they become more flexible, more dynamic, and better able to change themselves to meet the changing opportunities. Improve production & eliminate backlogs Increased productivity - more forms / documents get processed in less time outside the company facility thereby allowing corporate energy to focus on core functions. Immediate access to information & images By providing the best way to process and store documents it becomes seamless to have nearly instantaneous access to all stored documents from any desktop. Scaleable A cost effective solution that may begin moderately can grow exponentially without any increase in capital expense or human resources. Expert Professional Staff Upper management at FPI boasts a combined experience of over 16 years in data and forms processing and have gained this experience by serving as an outsource for processing thousands of medical bills since 1991. In addition the Forms Processing, Inc. staff is comprised of highly skilled workers who supervise the data as it is being entered and processed. Accuracy Because AT LLC specializes in systems, such as OCR & ICR, which contain strict quality controls, ult most data accuracy is preserved. We not only employ computerized validation routines, but our trained staff supervises the data processing at all levels ensuring quality and accuracy. Efficiency AT LLC boasts a quick turnaround time from as few as five minutes to within 36 hours, for recurrent clients, without sacrificing data integrity or accuracy. Convenience Our professional staff is on hand to consult with you and answer your data questions at any time. And data may be transmitted to AT LLC’s offices by fax, modem, Internet, FTP or through our dedicated lines. Cost Effectiveness Using AT LLC means increased productivity for your business. More forms/documents get processed in less time. Fast turnaround in data processing means that more customers can be served sooner. This inevitably leads to better customer service. Additional benefits Convenient and simple to implement. Powerful, Flexible & Secure. Reduce or eliminate storage needs. Better morale - workers are used in higher skill capacities, which increase self-esteem. Elimination, reduction or repositioning of data entry personnel. Increased productivity- more forms / documents get processed in less time. Improved records control - ICR systems contain quality controls which improve accuracy and accessibility of data captured and stored. Who Outsourcing? Government Agencies, Municipalities, Police Departments, Hospitals, Insurance Companies, Banking, Utilities, Legal, Transportation, Manufacturing, Publishing, Physician Offices outsource their data entry, document imaging and document management to reduce the cost while increasing the efficiency of managing document distribution, archiving and access. Information Processing Claims Processing Medical Forms (superbills & encounter forms) Medical Billing Health Care Claims Forms (HCFA 1500 & UB92), services for customers in Health Care industries Insurance Government Agencies Catalog Transfer List Management Database Creation Text Processing Government Agency Communication RetailSpecialized Applications. ¡@ If your Information is Time-Critical or Information-Sensitive the best way to get it processed is to outsource it to AT LLC. We provide a professional outsource data entry services for companies receiving large quantities of faxed-in, handwritten /machine printed forms and documents. Each project is customized to the specific requirements of the client. A detailed program is written for each project to correctly reflect the input and output requirements for that client. In other words, we are able to handle any type of project requiring data input/output and can output this data in any format required by the client. Forms Processing with its large pool of trained people resources, capabilities and experience, can handle any type and size of data capture project, for the short or long term projects and assignments. How AT LLC Works Using a sample of the original document to be processed, including other client information and output record format, AT LLC develops the perfect integration of your form and our programming to handle the data input, output, quality management and project management. Note, design and implementation of a new form / document format for greater statistical compilation, is always available. Next, AT LLC will enter a test sample of the specific document(s), output the data and provide it to the client for review and acceptance. Once this data output meets with the client's approval, AT LLC and the client will set up a start date, data upload schedule and shipping schedule for the original documents to start arriving and begin processing. Upon client approval, AT LLC assigns an account representative so any and all questions may be answered on the first call without needing to speak to a different person from each area in question. Much of our data management work begins in our Document Preparation Department where opening, extracting, sorting and coding is done prior to data capture. Thousands of documents pass through the hands of our staff each day! Our Document Prep staff additionally processes exception items. Manually processed and electronically captured data is then transmitted to our verification department where various edit checks, data validation, and database management functions are performed. Our verification department provides application design and development as well as statistical and analytical reports. We can develop a special data entry "Table & Rules" for each client's document(s), with fill validation, precise error checking features and output design based on each client's in-house record format requirement. It is also possible to include any client specific data audit feature, including range checks, logical date checks, batch balancing, record balancing, check digit calculation, table look-up and extraction. In addition, specified fields can be limited to accept alpha, numeric or a combination of both. Tables and Rules can be defined to insure accuracy and trap erroneous information. Our experience will provide our clients with a service bureau that can process your project perfectly. At AT LLC every partnership challenges us to focus on our clients' unique requirements and specific parameters, so we design and develop programs that best accomplish those needs. At AT LLC we can customize programming to any record layout to ensure uploading the client specific format to their system. We may also assist in the development and implementation of programming, reports and other data specific requirements your company may have. AT LLC processes Hcfa 1500, UB92 & ADA forms daily by scanning/imaging these documents or accepting them from our clients via ftp and either OCR or manual double key & verify process. The use of our key-from image technology will allow us to route non-readable (ocr) forms to this system where we will double key from images any unrecognized data. The output data is formatted as electronic claims which are transmitted to our clients in an ascii comma delimited, flat ascii, 837 X12 or NSF format (or any other format they might require) for processing. We can process individual HCFA and institutional UB92 claims as well as dental claims. In the mailroom, the claims get opened, removed from their envelopes and sorted into separate piles: single sheet claims, multiple sheet claims, HCFA's, UB92's, Dental Claims, and miscellaneous other sheets which cannot be processed and quality level of each form. We will not process a document which does not contain a claim form, therefore, any claim or correspondence, whether single or multi-sheet, must always contain a claim form. The forms are scanned at 200-300 dpi depending on the quality of the form coming into process. During the time pages are scanned the fields are OCR'd and validated for field content. If acceptable, a control number is assigned. The pages are then imaged in a tif format and batched. While scanning we use a red filter located in the scanner to remove the form. As a result, our images are approximately 15k or so each. Critical to our process are two exception handlers. This exception handler allows the system to determine if the claims are good enough to OCR ( any claims that do not meet validation rules or that do not OCR at more than 80% accuracy go to this exception) if they are not the claims is re-routed to our exception program where the claims will be keyed from image. Why 80%? Well we found that it is more effective for an operator to key all the data if more than 20% needs to be corrected. If there is more than one character wrong in a field it is quicker for our operators to re-key the whole field than try to fix it. Statistically, a more than 20% error rate means that most fields will contain more than one error. Once the forms are scanned and OCR'd successfully they get assigned a control number and an image number which is indexed in the output file associated with that claim. The images get stored on our Windows NT Server where we will keep them their for our clients to access them through our online search or where they will be transferred to a CD-ROM or Drive of their choice. The rejected pages are either re-scanned as images or re-routed to our exception key entry operators. While this is going on, our key entry stations are looking for batches of images that need to be corrected or key entered. The batch is opened on a verification station creating a split screen displaying the image on the right and the zoomed in zone on the left and key entry fields below with any unreadable characters displayed by highlighting it in yellow. Once the batch is complete, and the image record is flagged as keyed, the automated job-flow process sends the batch through the output queue into a text file holding the job in an ascii comma delimited format. At the end of the day we generate a transmission report with the file which details each of the batches which were processed. Quality Assurance and Accuricy AT LLC sees quality and data accuracy as being of great importance. We guarantee our clients the highest level of accuracy to 99.97%. We do this by maintaining stringent checks on client data at all times during the keying process. These checks form part of a company-wide standard operating procedure, which is always followed. As a result, AT LLCI is able to achieve and maintain a higher accuracy rate on single key entry work than many accomplish with double key entry. In the area of quality control, we have specific edits and validation tables that are customized by our experienced programmers for each job. Simply put, validation routines are algorithms that examine ICR results for reasonableness against predetermined standards. We have three basic types of validation routines: Table look-up: one or more fields are validated against a database. If there is an exact match the odds are good that the data is correct since it proved to be congruent with a set of known quantities. Data/Range checks: the field or character information is compared with a model to see that it conforms to a specific type, such as a specific alphanumeric sequence or date, such as the date of purchase on a bill of sale used to support a title guarantee application. A validation routine might also check to see that a number is within a specific range or contains a certain number of digits. Relationship validation: when a column of numbers totals correctly. If there is a match on the total, then the probability is extremely high that all the numbers are correct. All data fields are systematically analyzed to ensure data validity and integrity. Among the variables that the quality control system check: Field Length, Data Type, Relational Data Integrity, Valid Codes, Applicable Abbreviations, and when applicable, Mandatory Fields, & Sequential Numbering. All processing is overseen by experienced on premises managers. They are responsible for the final quality assurance of data. Special quality control checks designed specifically for each project are utilized in addition to the quality control procedures that are in place during processing. These supplemental checks, coupled with professional account management, further ensure data integrity, quality, accuracy and dependability. Hard copies can be stored for a period of three months. After the completion of a project, if required, AT LLC will store clients' hard copy originals at no charge for a period of three months on a rotation basis, whereby as the new hardcopy arrives the processed hardcopy will be forwarded. AT LLC will consult with the client regarding the return of records to the client's designated address or the destruction of any unwanted records. AT LLC can place all records on to CD-ROM (compact diskette read only memory) in a *.tif, dbf, mdb or text format base on customers?need for retrieval purposes, thereby reliving the need to store hard copy documents Our Services Data Entry and Processing We provide data entry and processing services to clients. We have a very strong team of highly qualified software programmers & analysts who are actively involved in providing support functions for the data processing team. Our systems team has developed in image processing software which helps in cropping & resizing of images in various formats tiff, jpeg etc. Data Processing essentially involves collecting data, creating a master data, tabulating available data, validating the data as per given rules, creating a database and transferring the output back in acceptable media. In the interest of quick and accurate retrieval, some field based indexing is recommended. Data entry, extraction and processing are a multitasking theatre of operations that is handled by the best outcome approach. The processing method best suited may be ICR for handprint, OCR for machine print, and manual key from image or a combination of these methods. Those methods that best meet the objective of our client are enacted. Front-end edits are utilized to increase data accuracy prior to electronic recognition. OCR We have expanded our traditional methods of data capture through scanning, optical character recognition (OCR), intelligent character recognition (ICR) and optical mark recognition (OMR) technologies. These automated data capture methods are ideal for high speed processing of a large volume of identical forms such as: Insurance, Medical, Banking, and Bill Remittance Forms. OCR is a process of using specialized software to turn images into editable text. Together, they provide us the ability to turn paper documents into re-usable formats, like MS Word files, MS Excel files, PDF files or HTML pages. OCR can also be used to turn image-based PDF files back into editable text. Having been used to such automated methods of document processing provides its OCR perfection services in various formats such as: Checks with OCR, Full text with OCR, Indexing using OCR, Barcode recognition, Handwritten text with OCR. For better quality of OCR'd file, we do proof reading. Files with normal text undergo online proofing whereas texts containing special characters, chemical formulae, superscript characters, subscript characters that are more difficult to OCR through software, require manual proof reading. This is done through comparing hard copy with soft copy. ICR Handwriting is a natural form of communication that people have used for centuries; and there are vast areas where keyboard and keypad entry simply never work as effectively as natural handwriting. ICR (Intelligent Character Recognition) enables handwritten text to be extracted and used for automatic indexing of images. Indexing AT LLC shall provide various types of indexing database as per clients requirement. For this particular requirement we have to OCR the scanned images and sort the data to build the database as per requirement. Form Processing With experience in data processing, we are now offering high volume forms processing solutions. We process both the structured and non-structured forms. The structured forms which are usually in tabular / columnar format are easily processed. Where as non-structured forms are questionnaires or survey forms which are also processed thorough sophisticated tools and manual entry. Different forms, which we processed, are HCFA 1500 HCFA 1470 UB92 Survey Form Income Tax Form Document Conversion We have developed an application, which helps to produce higher outputs by each operator. All these projects require OCR from TIFF to 99.995% text accuracy & tagging to SGML/HTML/XML Standards. Conversion to Tagged Text Output SGML Standard Generalized Markup Language. A markup language used to define the structure of, and manage documents in, electronic form. SGML is used widely to manage highly interrelated documents, larger document, and high-value documents that are subject to frequent revisions. XML Extensible Markup Language is a kind of universal web language. It allows designers to create customized tags that enable structured data (such as spreadsheets and address books) to be defined, transmitted, validated and interpreted between web applications and between organizations. XML provides key features needed for a new generation of Web applications, it is highly extensible, and users can define new tags as needed. Its structure is hierarchical and data can be modeled to any level of complexity, it can be easily validated for structural correctness and it is media independent, the same content can be published in multiple media. HTML Hypertext Markup Language. Hypertext is a computer language of the World Wide Web. The rules of HTML define the manner in which text; images, links and so on are represented in a web browser. For document with little or no graphics and where the requirement on precise document layout is not high, HTML is a good choice. Unlike Plain Text HTML enabled web pages and documents to be linked to one another for the user to have a wider spectrum of information on the net. Content capture services include: Quark TM, PageMaker TM and MS Word TM to PDF and XML. Complete Tagging for XML, SGML & HTML. Up to 99.995% text accuracy from scanned documents. Most database formats supported. Complete validation, data processing and fully customizable services. Acrobat PDF Conversion PDF Conversion is one of our core expertises. Given below are the most common PDF outputs: PDF Normal (Fully text searchable with image & graphics) PDF Image + Text (OCR'd text embedded over original image). The output will have full text search ability though accuracy will be input image dependent. We also find requirements wherein Clients prefer parsed 99.995% accurate text embedded on image. PDF Forms - Blank PDF forms - Widely used on web. Thanking You, Paul Business Development AT-LLC (203)624-5667 visit our site Mieux and let me know if there is a chance of us working together. Quote Link to comment Share on other sites More sharing options...
Guest Guest Posted August 11, 2004 Report Share Posted August 11, 2004 Visit us at MieuxGroup and feel free to get in touch if you feel we can work for each other mutual benefits Quote Link to comment Share on other sites More sharing options...
Guest Suresh Posted September 8, 2005 Report Share Posted September 8, 2005 Hi.. We are into BPO and especially into nonvoice, we have about 500 seate capacity in heart of city in chennai, india. We are into the following areas Content Management services Bulk Scanning and Indexing Form Processing - Mutual Funds, Insurance, Credit Card Applications, etc. Data Conversion Scanning and Indexing E-Accounting - Quickbooks, Tally, Peach Tree & Sage E-Publishing – TIFF/JPEG to Doc, HTML & SGML/XML Data Entry and Processing Payroll processing Medical Billing Medical Records Digitalization you can also visit our web site www.imarque.biz Regards, Suresh Tel: +91-98407-55711 Quote Link to comment Share on other sites More sharing options...
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