Ed_Palmedo Posted July 9, 2007 Report Share Posted July 9, 2007 This company would not give us a shipping address or a tracking number for an order THEY KNOW IS FRAUD!!! What's the deal? We told Forever21.com that there was an unauthorized charge and they responded that the package is in route to be delivered today. When we asked them to stop the package they refused to give us the tracking number. They use UPS and so does our company. We know that YOU CAN STOP A PACKAGE using UPS because we have done it in the past. Unfortunately, Forever21.com customer service was less then helpful. So now, not only are they wasting there own money associated with a charge back, they have wasted valuable business time from multiple employees at my company. Contact your bank was all they said over and over even though they had all the information right in front of them. This is horrible customer service and shows how much character and responsibility the people who work at Forever21.com possess. Quote Link to comment Share on other sites More sharing options...
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